As a family owned business in a small midwest town, we have built our reputation on making customers happy. We are humbled that you have chosen to place your trust in us and will do everything in our power to ensure that you have a great experience with our company and products.
90 day money back guarantee
We're so confident that you'll love our products, we're happy to offer a 90 day money back guarantee with free shipping and free returns*. Applies to Chorus, Serenade, EOS and all toppers so long as they were purchased directly from naturepedic.com or by calling 1-800-917-3342. Accessories carry a 30 day money back guarantee. Products purchased from other retailers follow the policies of those retailers.
* Free shipping only applies to orders within the Continental U.S. and Canada (details).* Free shipping applies to most of the lower provinces and requires a minimum amount (details). Customers must keep their mattress for at least 30 nights before initiating a return. This provides some time to "break-in" the mattress and for your body to adjust to something new. For Halcyon mattresses, see the bottom of our returns & exchanges page for more details.
90 day free EOS layer swap
In addition to our standard 90 day money back guarantee, you can swap any EOS mattress layer within those 90 days for FREE! Simply purchase your new layers and send back the original ones using a prepaid return label. You will then be refunded the full amount of the new layers! Visit naturepedic.com/layerswap for more information.
Applies only to orders where the original mattress was purchased directly from naturepedic.com. Products purchased from other retailers follow the policies of those retailers and may involve a fee. Shipping charges for layer swaps within the Continental U.S. are free. Shipping charges apply for all other destinations.
20 year limited warranty
The Serenade and EOS mattresses feature a 20 year limited warranty while the Chorus features a 10 year limited warranty. All accessories come with a one year limited warranty. If you ever have an issue with one of our products, please contact us immediately and we will gladly help resolve the issue. As a U.S. based certified organic manufacturer with over 15 years of experience, we solve problems quickly and keep our customers happy.
We pride ourselves on being the #1 recommended organic mattress brand!
Naturepedic is committed to producing the highest quality sleep products with the safest, healthiest and most comfortable ingredients on earth. Our raw materials are heavily researched and we obsess about purity and sustainability. It is with a profound sense of purpose that we work to preserve the beauty and natural balance of our planet while eliminating harmful chemicals that not only damage the environment but also ourselves.
Blue Cure Foundation, Medical Advocates, bluecure.org
"Blue Cure thanks Naturepedic for making healthier products without harmful chemicals."
Mariel Hemmingway, Actress
"There’s nothing more important than a healthy sleep. Nobody removes toxic chemicals like Naturepedic"